ObjectName and VirtualObjectName deprecated in V5

Syncplify.me Server! version: 5.0.0+

Starting from version 5.0 of Syncplify.me Server! the ObjectName and VirtualObjectName variables (scripting engine and event-handling subsystem) will be deprecated.

They are still available, but they will be removed in future versions, so we do recommend to update all scripts that may be using such variables and make sure you use the new ones:

Session.ObjectName: substitutes ObjectName
Session.VirtualObjectName: substitutes VirtualObjectName

There are also two new similar values that will normally be empty, but may contain a string value only when responding to client commands like COPY, MOVE or RENAME. Such variables are:

Session.ObjectName2: contains the destination file name, relative to the local file system, for the object to be copied to, moved to, or renamed to (example: C:\SFTPData\NewFileName.txt)
Session.VirtualObjectName2: contains the destination file name, in POSIX-compliant format, for the object to be copied to, moved to, or renamed to (example: /SomeFolder/NewFileName.txt)

Syncplify.me Server! v5.0 new pricing scheme

As previously mentioned, with the release of version 5.0 of Syncplify.me Server! our prices will change.

The price increase is justified by the vast range of new features developed for the new version, as well as by the fact that our prices have always been much lower than competing solutions with a comparable feature set.

The table below summarizes said changes:

Edition

Basic


Professional


Ultimate

V4.x

$199


$399


$749

V5.x

$299


$499


$849

All current customers who own a license for version 4.x of the software, and are current with their support subscription, will receive this major upgrade for free. Therefore, we urge all customers who are planning on upgrading to v5.0 upon release to make sure their support subscription is valid and active.

Thank you.

What’s new in the upcoming Syncplify.me Server! v5

Syncplify.me Server! version: 5.0.0+

While the step from v3 to v4 was somewhat “epic” (as 80%+ of the code was rewritten from scratch) the upcoming Syncplify.me Server! v5 will, instead, build upon the rock-solid foundation of v4 and expand and improve its features significantly. Version 5 will also be our most cloud-enabled version to date.

Here’s a list of some of the most important upcoming new features our users will find in Syncplify.me Server! v5: Continue reading

No, we’re not vulnerable to the libssh attack CVE-2018-10933

Many of our customers these days have sent us emails asking our team if Syncplify software products are affected by the libssh vulnerability documented in CVE-2018-10933.

Good news: none of our software products is vulnerable.

As mentioned in previous articles in this knowledge base, our products are not based on 3rd party open source libraries and solutions (like OpenSSL, OpenSSH, libssh, …) therefore our software does not inherit their bugs.

Syncplify.me Server! v4.2.2 released

We have just released version 4.2.2 of our Syncplify.me Server! software. This version features the following improvements:

  • Fixed: bug that prevented correct import of virtual folder permissions when converting from an old version 3.x
  • Fixed: incorrect log line human-readable comment upon file rename

Warning: upgrading to this version from any version prior to 4.0.34 will invalidate your license, so please if you are a customer – before you upgrade – contact us to request a license reset.

Note: if after the update you notice any unexpected behavior in the web interface, just hit Ctrl-F5 in your browser; that will force the browser to reload the page as well as all back-end scripts and update the ones that may have been cached from previous versions of the software.

As usual you can download this new release from our website.

FAQ: How to receive support from Syncplify?

Occasionally our users ask us what their support options are. This article is intended to provide a clarification on that topic.If you are using the Free Edition of our products you can:

In addition to that, if you are still using the free edition for evaluation purposes and you intend to buy once your issue is resolved, you may also:

And, of course, if you are a registered customer with a valid and active support subscription, you are welcome to:

Why did my license revert back to FREE?

Occasionally we receive emails from customers whose paid license has reverted back to “free” or “freeware” mode, and they ask us why that happened.

To reduce the phenomenon of software piracy, Syncplify.me Server! binds its licenses to a so-called System-ID upon their activation. This means that, once a license has been activated, it is bound to that System-ID forever, unless we reset it (thus allowing activation on a new machine or VM).

You can find your System-ID in the License page of the SuperAdmin web interface:

Continue reading

Automatic upload/download speed optimization

Introduced in v4.2, there’s a registry setting that allows Syncplify.me Server! to automatically choose the socket’s inbound and outbound buffer sizes in an attempt to optimize upload and download speeds.

This setting cannot be configured in the web interface, the only way to set it is at Windows registry level. Restarting the Syncplify.me Server! system services is not necessary, as this setting is pulled from the registry every time a new incoming connection is served. Continue reading

How to: SFTP authentication via one-time passwords (OTP)

Syncplify.me Server! version: 5.0.0+

Occasionally our customers ask if it’s possible to implement some form of one-time password (OTP) authentication for their SFTP users. Considering the complexity of the SSH authentication scheme, such task is definitely not trivial. To ease the process, Syncplify.me Server! V5 adds two new event-handlers and several functions to the scripting framework. This article explains how to use them to accomplish OTP authentication over SFTP. Continue reading

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