Understanding the security “preset configuration”

Syncplify.me Server! version: 4.0.0+

In the new Syncplify.me Server! v4.0, there’s a quite handy feature that allows a one-click configuration of many security settings at once, depending on the virtual server’s intended usage scenario.

oneclick

Here’s a brief explanation of what each preset configuration means and what to expect when you apply it: Continue reading

Maintenance/support subscription explained

Every time you purchase a Syncplify software product, you get (included with your first purchase) a 1-year maintenance/support subscription. But what is it exactly?

It’s a yearly subscription that entitles all of our customer to the following:

  • All updates/upgrades to all minor and major versions released during the subscription coverage period
  • Email support, documentation and knowledge base
  • Remote assistance support (up to 3 incidents a year)

Given the above, it is therefore important to understand what incidents are:

  • if the software is misbehaving, or you have identified a bug, that is an incident
  • if you simply don’t know how to do something, that’s not an incident, and we kindly ask you to – please – read the documentation and search the knowledge base before contacting our support team (we’re deeply grateful for your understanding )

The first year of subscription is included in your first software purchase at no additional cost, and renews automatically year-by-year, after the first year. If you don’t like the automatic renewal you can disable it at any time after your purchase by logging into the account that PayPro (our e-commerce partner) gives you. if you do so, no charges will be applied unless you decide to manually renew it. You may also disable it before you purchase by clicking on the little orange calendar icon.

The cost for a maintenance/support subscription is 20% of the original cost you paid to buy the license. So, for example, if you buy a single BASIC license ($199) your annual optional subscription cost (starting from the second year) will be $39.80; another example: if you buy 2 FTP Script! licenses ($49 each, total $98) your annual optional subscription cost (starting from the second year) will be $19.60 ($9.80 * 2).

Maintenance release: Syncplify.me Server! v3.1.12.52

We have just released Syncplify.me Server! v3.1.12.52, a maintenance release that comes with the following improvements and new features:

  • User profile automatic expiration date can now be set via CLI (command-line interface)
  • A tiny memory leak in the logging subsystem has been fixed
  • Send buffer performance improved in critically slow network conditions

In order to set the expiration date using the CLI, you have to pass the date to the -autoexp parameter in RFC959 format (YYYYMMDDHHmmSS, no spaces). Here’s an example that will set the expiation date for a user at noon on Christmas day 2015:

Passing any parameter in a format other than the RFC959 date format specified here above, will disable the automatic expiration of the user profile. The following commands all disable the automatic expiration:

As usual you can download the latest version from our web site. Thank you!

New release: FTP Script! v2.1.2.32

A new version of our FTP Script! software has been released today. It adds an optional parameter to all Upload and Download methods to specify what action should be taken after the file transfer.

The new property defaults to ofaNone, which means that no action will be taken: the file will simply be uploaded/downloaded and nothing else. But if you set the property to ofaDelete, then FTP Script! will automatically:

  • delete any local file after uploading it
  • delete any remote file after downloading it

Thanks to this new property you can write scripts like this:

As usual you can download the new version from our web site. Thank you!