Why did my license revert back to FREE?

Occasionally we receive emails from customers whose paid license has reverted back to “free” or “freeware” mode, and they ask us why that happened.

To reduce the phenomenon of software piracy, Syncplify.me Server! binds its licenses to a so-called System-ID upon their activation. This means that, once a license has been activated, it is bound to that System-ID forever, unless we reset it (thus allowing activation on a new machine or VM).

You can find your System-ID in the License page of the SuperAdmin web interface:

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Syncplify.me Server! v4: new license code format

Syncplify.me Server! version: 4.0.0+

This is a little, yet relevant, difference between Syncplify.me Server! v3 and v4.¬†Version 3’s license codes were composed of 3 chunks of 4 digits each (ex: 1234-1234-1234) while the new v4 features license codes composed of 4 chunks of 4 digits each (ex: 1234-1234-1234-1234).

This means that v3 licenses are not compatible with v4. If you are an existing customer with an active support/maintenance and upgrade protection subscription, you will still need to contact us (before upgrading from v3 to v4) in order to request your new v4 license code. As usual, all v3 customers with an active subscription will be entitled to a FREE upgrade to v4.

New online and offline license activation method

Syncplify.me Server! v3.1.5.45 has introduced (per our customers’ request) a brand new online/offline license activation method that greatly simplifies the purchase process.

You don’t have to deal with the “System ID” anymore, in fact the Instance Controller now features a brand new “I have a License Code” button that you can push to activate the short and human-friendly license code you bought online. Note: the old “I have a License File” method is still supported for backward compatibility, but it is actually used only for offline activation of Enterprise licenses.

liccode

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Maintenance release: Syncplify.me Server! v3.1.5.45

We have just released Syncplify.me Server! v3.1.5.45.

Nothing was changed in the server features or functions, this new version only adds a new online license activation system that allows our customers to buy without having to go through the whole “System ID” process. This should greatly simplify the purchase process.

As usual, you can download the latest version from our web site.