Maintenance release: Syncplify.me Server! v3.1.19.59

We have just released version 3.1.19.59 of our Syncplify.me Server!

This new maintenance release fixes a bug in the AVBL command that was affecting the FTP protocol family only (SFTP was not affected). Thanks to Martin for identifying and reporting this issue.

As usual you can download the latest version from our web site. Thank you!

Maintenance/support subscription explained

Every time you purchase a Syncplify software product, you get (included with your first purchase) a 1-year maintenance/support subscription. But what is it exactly?

It’s a yearly subscription that entitles all of our customer to the following:

  • All updates/upgrades to all minor and major versions released during the subscription coverage period
  • Email support, documentation and knowledge base
  • Remote assistance support (up to 3 incidents a year)

Given the above, it is therefore important to understand what incidents are:

  • if the software is misbehaving, or you have identified a bug, that is an incident
  • if you simply don’t know how to do something, that’s not an incident, and we kindly ask you to – please – read the documentation and search the knowledge base before contacting our support team (we’re deeply grateful for your understanding )

The first year of subscription is included in your first software purchase at no additional cost, and renews automatically year-by-year, after the first year. If you don’t like the automatic renewal you can disable it at any time after your purchase by logging into the account that PayPro (our e-commerce partner) gives you. if you do so, no charges will be applied unless you decide to manually renew it. You may also disable it before you purchase by clicking on the little orange calendar icon.

The cost for a maintenance/support subscription is 20% of the original cost you paid to buy the license. So, for example, if you buy a single BASIC license ($199) your annual optional subscription cost (starting from the second year) will be $39.80; another example: if you buy 2 FTP Script! licenses ($49 each, total $98) your annual optional subscription cost (starting from the second year) will be $19.60 ($9.80 * 2).

Maintenance release: Syncplify.me Server! v3.1.16.56

We have just released version 3.1.16.56 of our Syncplify.me Server!

This new maintenance release fixes a bug in the FileToString function that was erroneously assuming the file encoding was always UTF. Now the file encoding is properly detected before the “read” operation takes place.

As usual you can download the latest version from our web site. Thank you!

Maintenance release: Syncplify.me Server! v3.1.15.55

We have just released version 3.1.15.55 of our Syncplify.me Server!

This new minor update (maintenance release) fixes a bug that affected only Windows Server 2012 and 2012R2 and prevented Syncplify.me Server! from correctly identifying overridden home folders for network user.

As usual you can download the latest version from our web site. Thank you!

Maintenance release: Syncplify.me Server! v3.1.7.47

Today we have released Syncplify.me Server! v3.1.7.47 to fix a tiny bug that on some Windows Server 2012 systems (and only in certain conditions) prevented the user profiles from re-loading the user-specific white list after saving it to the configuration database.

Should you experience issues with saving/reloading some users’ white list, you may want to upgrade to this latest maintenance release.

Maintenance release: Syncplify.me Server! v3.1.4.44

We have just released Syncplify.me Server! v3.1.4.44 to fix an odd glitch that only happened with the 32 bit distribution of our software: basically the log file of the current day (the one “currently in use”) was locked and inaccessible. This strange behavior did not happen in the 64 bit version. Anyway, both 32 and 64 bit versions work correctly now.

As usual you can download the latest version of Syncplify.me Server! from our web site.