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Tag: SA

Can’t see the “Forgot Password” button?

  By Syncplify February 9, 2017 February 9, 2017 F.A.Q., Syncplify.me Server!

Occasionally we receive reports from users who have forgotten their SuperAdmin password, asking how to reset it. This can be done by utilizing the “Forgot Password” button in the HTTP/REST Configuration Wizard. At times, though, users get back to us saying that there’s no such button.

Normally when you don’t see the “Forgot Password” button it’s because the “Syncplify.me Web/REST Service” wasn’t started. Continue reading

Tagged   forgot, login, password, SA, SuperAdmin, web, wizard

How to reset the SuperAdmin (SA) password

  By Syncplify March 11, 2016 February 9, 2018 F.A.Q., Knowledge Base, Syncplify.me Server!
Syncplify.me Server! version: 4.0.5+

If you happen to forget the SuperAdmin (SA) password of your Syncplify.me Server! v4.0, you can reset it by following the procedure here below:

First of all you have to make sure that the Syncplify.me Server! Web/REST Service is in “running’ state. Once you’ve made sure of that, please run the HTTP/REST Configuration Wizard. There’s a link in the Start menu to run it. Continue reading

Tagged   cannot, find, found, login, lost, password, recover, reset, restore, SA, server, v4
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